Nudie Jeans Reviews

Based on 153 customer reviews from our shopper community, Nudie Jeans's overall rating is 3.36 out of 5 stars and 71% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.4

153 Reviews

Overall Rating

5 Stars

31

4 Stars

76

3 Stars

1

2 Stars

7

1 Star

38

Good Value

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Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (153)
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JefferyHolt
May 06, 2023
"Poor service and attitude"
Poor, indifferent service dished up with an unpleasant attitude. My wife and I travelled in to London specifically to visit the store in Monmouth St. we arrived at 10:35, the signs are quite clear with regard to opening times - 10am and on this occasion there was no sign to suggest anything different. We tried calling no answer. We saw someone entering the store who said they would open soon - v impolite and dismissive. We came back at just after 11 and this time knocked the door - again very dismissive and indifferent - and the reason for not opening - they were doing a stock take!! Having read other reviews there is clearly a problem with this store - don’t bother , they don’t deserve your business !
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purplekoala946
April 28, 2023
"Inconsistent Sizing"
Jeans are decent quality it seems. I have one pair of breezy britt that are a pretty good fit. Ordered another pair in supposedly the same size and there's two inches spare at the waist. Had to return at my own cost. Would expect better for the price.
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cmoore2107
March 25, 2023
"£8 to return jeans"
£8 to return jeans, sold to you as a requirement ‘for environmental reasons’. What a load of old cobblers
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EarlHoward
March 06, 2023
"Don't"
Bought black jeans. Was told color would fade if I kept things in the pockets. I never did this.


Then I washed them inside out. Shook them out, then air dried them. Now they have white lines running down the legs. I was told by post sales customer support in-store and online that I should have hand flattened them while wet...never in my life...and was not told this when I bought them.

Asked for a return/exchange, was told to re-dye at home.

Over £100 for jeans that wears as badly as cheap Gap khakis.

Would not recommend. Will go to Edwin jeans.
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Addison.Graham
February 26, 2023
"Poor quality jeans have not lasted long…"
Poor quality jeans have not lasted long before the crotch has torn and the stitching has come loose in the pockets. Customers services telling me or a tailor to repair with the kit even though they will just tear again. Not the quality I expected from expensive jeans designed to last. So disappointed and a waste for hard earned saved up money that I used to treat myself to jeans I expected to last a very long time. Lucy and yak jeans far more durable and real quality. All not helpful to the environment making poor quality jeans even if they are guaranteed free repairs for life as won't last that long!
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beautifulfish897
February 02, 2023
"Not durable, weird customer service"
I’ve had three pairs of Nudie jeans and three have worn out quicker than a single pair of Levi’s do.

Tried to ask Nudie jeans store to repair the last one and they at first tried to convince me to have a 20% discount on a new pair instead.

After finally agreeing to attempt the repair they took my details but when I wanted to be opted out of marketing they insisted that they couldn’t submit the repair request without checking the agree to marketing box… started receiving their marketing emails shortly after against my request.
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sadgoose935
January 31, 2023
"Superb Service"
Will Cowley (the store manager) was the most welcoming and professional despite me rushing into the store 15 mins before opening hours. He helped finding a perfect pair of jeans for my occasion and without his expertise, I would have picked the wrong size! Best shopping experience in Melbourne thus far.
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angryfish389
January 05, 2023
"smelling problem"
I've used their Soho shop for purchases and repairs for a number of years. I took a pair of jeans in for repair yesterday to be told by a new shop assistant that as they'd been newly washed they might start smelling and therefore they weren't prepared to take them in. This apparently happens quite often according to the assistant. This is absurd. I'll never go there again and will never buy from them again.
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starisborn
January 04, 2023
"Poor quality, unhelpful customer service."
Bought a pair of Steady Eddie II jeans in a 32w and when they arrived the waist actually measured 36”. Contacted customer service and they offered no help. Looking at the other reviews it’s pretty clear the company is cutting corners and the quality has fallen off a cliff. I wish I read the reviews before I purchased because it looks like I’m now stuck with them. My advice would be to avoid Nudie at all costs.
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whitelion694
December 16, 2022
"NOT FREE REPAIRS FOR LIFE"
I paid three figures for my pair of nudie jeans hoping they would be a pair to last, the reality is I have had jeans from primark that have lasted longer. When the zipper broke, I asked if a new zip could be sent to me, or I could be reimbursed and have the zip repaired at a tailor as I don't live in London or Birmingham to visit them in-store. They declined. Their website states "Free repairs forever
Every pair of Nudie Jeans comes with a promise of free repairs. No matter when or where you got them."

Not true.

Conning customers and hiding behind sustainability to do it.
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lazydog317
December 02, 2022
"Ridiculously Small Sizing"
Awful jeans. The sizing is the opposite of vanity sizing i.e. a 34 waist measures 32 across.

Fit is poor. Really tight on the hips. No give in the denim so uncomfortable.

Worst premium jeans I've had. Far inferior to Edwin, DSquared or even G-Star.
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sadpanda965
November 30, 2022
"Expensive and doesn't last"
Very expensive and not very long lasting.
I bought a pair of Skinny Lin (and Lean Dean) and after wearing them occasionally, I got holes in the crotch area. I have experienced this with other brands of jeans but it usually occurs after many years of use and countless washes. They look very good, fit great and the company's philosophy is commendable but the jeans are not very robust (especially considering they're asking people not to was them!!). I will stick to other brands until the quality improves.
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blacklion766
November 16, 2022
"Very poor quality. Disappointing"
Very poor quality
I'm so disappointed with this brand. I bought 2 pairs of jeans (1 loose fit style and one straight leg) last year in November and by March I had to get them repaired as the material had thinned and torn. The guy in the shop told me it's because I ride a bike (although I've never had this experience with any other jeans). Within 2 weeks of getting the jeans repaired the material between the legs had ripped again. I have now had to get them repaired 3 times within a year. Will never be buying these jeans again. There are other sustainable brands that are much better quality.
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VanessaPatterson
November 09, 2022
"Five star review from a guy in the north east of uk"
Never been to a nudie jeans shop or ordered online but I will say, I will never…………………buy any other brand of jeans again. Fantastic fit, look great no issues with any of the jeans I’ve bought. All the noise about things not fitting from some of the reviews are baffling to say the least. What do you expect if you haven’t tried the garment on? Complaints about free repairs taking time! ITS FREE! Keep up the great work nudie your clothing is not only top quality but ethically sound
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brownzebra422
October 20, 2022
"Lifetime free repair is a scam....."
Bought a pair of the organic jeans from the Shisui Premier Outlets store in Chiba, Japan. They ripped on day one. Took them back to the store for the 'free' repair and was told it would take six months to be fixed !. (I confirmed this multiple times in Japanese) or I could pay a fee and they would be fixed in two weeks. I said to the sales assistant that this was false advertising and they said if I didnt like it bad luck....

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